Jessica Wolf
Vice President of Client Experience
Jessica (Jess) Wolf serves as the Vice President of Client Experience for Pusateri Consulting and Pusateri Canada. Working directly under President Leo Pusateri and Managing Director Giles Kavanagh as their trusted right arm, Jess co-leads client-facing strategy and execution across both organizations. She ensures a consistent, high-quality experience for financial services partners throughout the U.S. and Canada, overseeing cross-border coordination, key relationships, and the end-to-end delivery of programs that drive measurable performance and long-term value. She also oversees the successful rollout and execution of multi-year coaching and licensing programs that have impacted more than 2,000+ client-facing representatives.
With degrees in Graphic and Communication Design, Jess brings a distinctive blend of creativity and operational excellence to her role. A proactive and client-centric leader, she translates strategic vision into scalable solutions and streamlined delivery processes while maintaining rigorous performance standards. She champions operational excellence and continuous improvement, preserving the high-touch, relationship-driven approach that defines the firm’s reputation. Through her leadership, she strengthens consistency, accountability, and impact across both markets.